Tag: importance of customer feedback

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28
Jan

When to Listen to Customer Feedback —And When to Ignore It

If you are asking yourself, “Why is customer feedback important?” you might want to gently tweak that question, changing it to “When is customer feedback important?” Wait, did I just say you can be choosy about, and even sometimes ignore, customer feedback? Yes, I did. I’ve talked several times here before about the importance of […]

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